TLawrence

Verified purchaser

Deals bought: 166Member since: Feb 2021
1 stars
1 stars
Feb 17, 2026

Re: After purchasing two tiers in 2202 this company decided to eliminate functionality in 2025, which denied access to functions that were purchased. I have tried to reason with Uteach to return the purchased functions and they have denied my request

I purchased this product in 2022 and I was always, you know, really excited about YouTECH and what it had to offer. However, (clears throat) in 2025, I decided at the end of the year that I would open up a online university for, um, a civic public, uh, infrastructure and provide educational workshops to people who were going through, uh, issues with creating content and monetizing that content. And I trusted their YouTube- I mean, YouTECH would be the space to do that, and to only come to find out that YouTECH has changed our plans. So, I bought a plan that would be a lifetime plan that came with unlimited courses. I've been trying to talk to these people to get them to understand, you can't take back what consumers have paid for. So, I am going to contact the Federal Trade Commission in regards to this, because it is unfair that they decided to take back the product that we purchased in 2022 and now limit us to only five courses, um, and all of the other features and functionality have been restricted and prohibited. I have contacted them over the last couple of days and they consistently tell me they're not doing it, this was a corporate decision that they had to make, it was critical on their behalf. However, as a business owner with over 30 years, and also working in government affairs, I understand that consumer protection is the fact that you have to provide the product and the service that consumers have purchased. In this case, this company is willing to take the risk of what I am going to do, which is go public in the media to talk about how these YouTECH, or how any technology program has the ability to, uh, interrupt services that are paid for by consumers at their own demise. And this is one of those opportunity- these are one of those decisions that they shouldn't have made because I immediately told them I'm connected to the media, and as a television platform owner, I don't have time to continue to explain this to people who are supposed to be in business to provide a service and adequately provide that service. So, they told me, "Well, we explained it to AppSumo." AppSumo does not represent me as a consumer and I explained that to them numerous times in emails and correspondence over the past week. I feel that this company is very, um, very much gaslighting consumers, unethical, and I definitely say don't purchase this product if you don't wanna run into the errors or the interesting, um, conditions that we face today with YouTECH.

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