Is the number of learners count towards those enrolled in courses or total over the lifetime of the account? In other words, if someone takes a course online and then doesn\u0027t return for future courses, will that person still count as part of the number allowed?

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Is the number of learners count towards those enrolled in courses or total over the lifetime of the account?  In other words, if someone takes a course online and then doesn\u0027t return for future courses, will that person still count as part of the number allowed?

Raj_utobo.com · Answer

Hi Roye, \u000a\u000aLearners\u0027 contacts are calculated based on contacts in the sales \u002D\u002D\u003E Manage Learners section irrespective of whether they have enrolled in any course. In near future, you will be able to delete the unenrolled students to keep the monthly limit below an allowed number of contacts. \u000a\u000aPlease feel free to email us at support@utobo.com in case you have any further questions. \u000a\u000aHave a wonderful time.\u000aThanks!

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