Q: clarification for Tier 4

Hi,
I just bought Tier 4 and you have indicated several times that the allowed usage for the new tier is 8000 but all I can see on my dashboard is 6000. Can you please clarify usage. Thanks

JamrockPLUSOct 29, 2024
Founder Team
lucas_vanchat

lucas_vanchat

Oct 30, 2024

A: Hi Jamrock,

I am truly honored that you are interested in using VanChat, and I appreciate the opportunity to clarify. Currently, the Plan 4 available on Appsumo includes 6,000 GPT responses, a decision made after discussions with Appsumo. Plan 4 currently provides more than twice the number of GPT responses compared to Plan 3.

In my previous responses, I did mention a $499 paid plan that offered 8,000 GPT responses. However, that paid plan was not launched on Appsumo, as I also noted in my earlier replies. For details, you can refer to the response to the "Higher Tiers" question. It was a limited-time promotional offer that was only available on the VanChat subscription payment page for about two weeks, and it was taken down before Plan 4 was released on Appsumo.

The main reason for discontinuing that paid plan was due to cost considerations. To ensure high-quality responses, each response from VanChat requires multiple AI model calls to guarantee that the answer is accurate, relevant, safe, and meets user expectations. Currently, to answer a single question, VanChat may need to invoke a large language model up to six times. Furthermore, we plan to continue optimizing the AI model behind VanChat to enhance its interaction capabilities, providing an even better experience for shoppers.

Thank you very much for choosing to purchase Plan 4. We hope you can understand the purpose behind this adjustment, and we apologize for any confusion this may have caused. If you have further questions or requests, please feel free to email us at lucas@vanchat.io, and we will address them promptly.

Best regards,
Lucas

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