Q: Digital store and software service questions
Hello Support Team,
1.) Great product! Can this software be used for a digital store proving digital products and software services? If not, is this on our roadmap?
2.) What model of GPT is used to reply to customer questions?
thomas.anthonyPLUSJan 4, 2025
Founder Team
lucas_vanchat
Jan 5, 2025A: Hi,
Thank you for your question. VanChat supports stores that offer digital products and software services, as long as the store is built on Shopify. To ensure that the AI responses are accurate, compliant, safe, and meet user expectations, each response from VanChat actually triggers multiple calls to the GPT model. Currently, the main model in use is GPT-4o.
Best,
Lucas
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