shubham15Q: Few questions?
1. As I understand you offer only 6k GPT replies, but unlimited pre-trained replies, right?
2. What is considered as pre-trained and what replies are considered as gpt replies?
3. 6k replies per month is extremely low.. do you plan to bring BYOK for increasing limits?
4. If not, can you consider adding an extra paid lifetime add-on for enabling BYOK to your services if anyone wants it?
5. What features you have such that a tech-savy person cannot replicate from competing chat bot services (like a deal here called Release0.. who offers many times more replies than your deal at half the price, and also offer BYOK)?
lucas_vanchat
Sep 22, 2025A: I’m very sorry for getting back to you so late. Let me reply to your questions one by one：
If you purchase Plan 4, this package provides 6,000 GPT responses. It supports training with 300 datasets and up to 15,000 products.
A GPT response refers to VanChat’s reply to a shopper. Each time VanChat answers a customer’s question, it counts as one GPT response.
We also provide higher-level plans that include more GPT responses, but they are not listed on AppSumo. You can purchase them directly from us, including the Unlimited Plan. At the moment, BYOK is not yet supported.
Currently, there are no plans to offer BYOK. However, we truly appreciate your feedback and will discuss it with our product management team. If convenient, you can leave us your email so we can notify you once there is an update. Alternatively, you can also contact us directly at support@vanchat.io
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The competitiveness of an AI chatbot cannot be measured solely by the number of GPT responses. VanChat has two major advantages. First, the accuracy of responses is very high. Each VanChat reply actually requires 4–8 model calls (depending on the type of question) to “think” through, which makes the responses highly accurate. In addition, VanChat has strong sales capabilities, such as personalized product recommendations and proactive selling, which can help improve paid conversions on your website. Typically, VanChat can help merchants increase paid conversion rates by 15%–30%.
Just from talking to support i got these answers.
1. Every response is an AI Response, there is 0 free replies.
2. nothing
3. They do not,
4. i second this
5.no answer
Hope this helps! Also please note that the upcioming whatsapp, FB, Etc, integrations are also not included in any tier so this will be another hit when those are released. If you need Omni-Channel support then monthly is best opt