A few other questions for you:
1) I couldn't find a clear list of your integrations on your website - I did see that you mentioned Zendesk. Can you point me in the right direction to see everything you connect with?
2) If I have a helpdesk eg helpdesk.mystore.com, can VanChat use it as source of knowledge with just the URL and continue to scan it for changes?
3) I was thinking it would be great to have a CRM/email-marketing integration with VanChat so the AI can know even more about past customer interaction and/or update the CRM with relevant search notes if they enter their email and you can link it to the contact. Would you consider an integration with SwipeOne.ai an ecommerce CRM on Appsumo? Or do you have any other existing integrations eg Klaviyo?
4) How much longer will deal remain on Appsumo? I'm saving up for the top tier :-D