VanChat Reviews

Since I started using VanChat, I’ve noticed a significant improvement in how I interact with my customers. The integration with Shopify is seamless, and the bot’s customization options have allowed me to tailor the experience to the specific needs of my market.

What I love the most is the ease of setting up discounts and the bot’s ability to handle complex queries in multiple languages, saving me a lot of time on customer service. Moreover, their support team is incredibly responsive and always ready to help.

If you’re looking for a chatbot that truly makes a difference for your Shopify store, VanChat is an investment worth every penny.

This must be the quickest buy-redeem-review sequence for me. Installing the chatbot on my store was seamless. The range of customisation options was good and I was testing the bot within minutes. Had an initial query on how to disable certain products from being recommended, as they were upsells, and it was answered extremely quickly and accurately by Lucas from their team. This one is a keeper!

VanChat is by far the best and easiest chatbot for Shopify. I had to get help on my store to ensure that metafield data in my product descriptions was included in the responses from the bot and Lucas and his team got it done very quickly.

We removed our human-operated chat box years ago, as it was just too time-consuming. Imagine all the sales we would have lost - not anymore! : )

I have tried many chat box apps and deleted them all as they were an embarrassment. The way they chatted with customers, giving false information and generally being useless.

Not this one! It's amazing. Trained it on our website, our FAQs, all our articles and interactions on HubSpot over the past few years. It absorbed the lot.

I tested it quite lot by trying to trick it into being a standard GPT, asking it to tell jokes, tried to trap it into giving false answers (and potentially dangerous answers - we sell supplements) and it didn't fall for any of it.

Installed it, within an hour it had already sold a product to a customer who would have likely just left.

I have been evaluating several Shopify Chatbots and I have to say this is my favorite.
Native Shopify integration means that installation and initial training are a breeze. Your Shopify catalog is loaded for training without you having to create a custom app or generate access tokens.
You can set which products from your catalog you want to enable for the AI and even better you can enter granular details for each item like a Q&A and a product alias.
It is super intuitive, I tested it with more than 50 questions and it handled all of them well. The handover to WhatsApp includes a link to the chat history which is super useful

The product is pretty awesome as is but what would make it ace would be
1. To be able to add product recommendations if a particular product is out of stock
2. Syncing with inventory levels in real-time
3. Being able to have variations of greetings
4. Retrain individual responses to improve and refine them
5. Initiate handover to a human when unsure of an answer

Don't sleep on this deal. It's the best Shopify Chatbot I have used so far and I have purchased all that have come through AppSumo and then some.