Q: Observing 6 credits being used for each email just for segregation.
Haven't used any auto reply and other capability yet.. pls clarify if this is the way credit is expected as I see it to be on quite higher side..
Founder Team
Gal_Varolio
May 15, 2024
A: Hi Rich, I would love if you could reach out to team@varolio.io so we can dig deeper into this use case, and see how the credits are spend in your account.
Whenever I tried to log in with that email, the app asks to choose a plan. Did I do anything wrong?
Founder Team
Gal_Varolio
May 15, 2024
A: Hi, Thank you for your question! We just discovered this issue, and working on fixing it - it's not something you did! It should be up within 24 hours. Please feel free to contact us at team@varolio.io and we can help you personally!
Hi, Thank you for your question! We just discovered this issue, and working on fixing it - it's not something you did! It should be up within 24 hours. Please feel free to contact us at team@varolio.io and we can help you personally!
can you enable option to select full year in one time. As month by month is taking lot of wait time ..
Founder Team
Gal_Varolio
May 15, 2024
A: Hi Rich, Thank you for your interest! The reason that previous emails are processed by month is to prevent overloading the platform, but if that's an issue we'll definitely concider adding an option to import several months/a year at once.
I do have the same need. Especially once you have released the SMTP/IMAP email-account feature (Btw I am waiting impatient to connect other e-mail-accounts than Google and Office with Varolio) I would like to import a full year and not go month per month for each e-mail-address.
A: Hi Marc, Currently no, but if that's something you want please let us know via our Roadmap Form! https://app.varolio.io/form/860fea42-9c02-45b3-b434-19aa74190a62
Also, if you can I'd love if you can state the specific functions you want (like updating item after an email is received, or other use cases)
Q: Hope you come back :) any plans to return?
Gal_Varolio
Jul 28, 2024A: Hi! Glad to hear you find Varolio interesting - please feel free to contact us at team@varolio.io and we can discuss further!
Share Varolio
Q: Observing 6 credits being used for each email just for segregation.
Haven't used any auto reply and other capability yet.. pls clarify if this is the way credit is expected as I see it to be on quite higher side..
Gal_Varolio
May 15, 2024A: Hi Rich,
I would love if you could reach out to team@varolio.io so we can dig deeper into this use case, and see how the credits are spend in your account.
Thank you!
Share Varolio
Q: I added another email to a workspace.
Whenever I tried to log in with that email, the app asks to choose a plan. Did I do anything wrong?
Gal_Varolio
May 15, 2024A: Hi,
Thank you for your question! We just discovered this issue, and working on fixing it - it's not something you did! It should be up within 24 hours. Please feel free to contact us at team@varolio.io and we can help you personally!
Share Varolio
Hi,
Thank you for your question! We just discovered this issue, and working on fixing it - it's not something you did! It should be up within 24 hours. Please feel free to contact us at team@varolio.io and we can help you personally!
Hi,
Wanted to let you know that the issue has been resolved. If you're still having issues, please contact us at team@varolio.io
Thank you!
Q: i see older emails processing in per month.
can you enable option to select full year in one time. As month by month is taking lot of wait time ..
Gal_Varolio
May 15, 2024A: Hi Rich,
Thank you for your interest! The reason that previous emails are processed by month is to prevent overloading the platform, but if that's an issue we'll definitely concider adding an option to import several months/a year at once.
Thank you for the feedback!
Gal
Share Varolio
I do have the same need. Especially once you have released the SMTP/IMAP email-account feature (Btw I am waiting impatient to connect other e-mail-accounts than Google and Office with Varolio) I would like to import a full year and not go month per month for each e-mail-address.
Thank you for the feedback! Will definitely keep that in mind in for our close sprints
Q: Do you integrate with freedcamp?
Gal_Varolio
May 15, 2024A: Hi Marc,
Currently no, but if that's something you want please let us know via our Roadmap Form!
https://app.varolio.io/form/860fea42-9c02-45b3-b434-19aa74190a62
Also, if you can I'd love if you can state the specific functions you want (like updating item after an email is received, or other use cases)
Thank you!
Gal
Share Varolio