Oh...
It fails too much. It's a shame, because this software (if it worked well) would be great. Although the idea behind this is great, I don't think I'll stick with it for the following reasons:
- AI drafts don't interpret who is speaking in concatenated emails (it sounds like I'm a crazy person talking about a totally different topic. Sometimes they respond to myself).
- Failures in sending emails. You have to go back to the main email.
- I speak Spanish... and when I request the use of AI, in most cases the emails created are in English.
-Anyway... and in addition to several bugs, random enails, an environment so easy to use, apparently, that it is difficult. It's not intuitive.
Ouch! Varolio was promising but at this point I see it too much in beta phase, so it is very likely that I will request a refund.
Gal_Varolio
May 9, 2024First of all, I want to thank you for your feedback - it's really important for us to hear your experience.
I'm really sorry you encountered those issues. We do all we can to make the platform stable and functional, but there are sometimes issues that we cannot predict.
We're constantly making improvements and I will make sure the issues you mentioned here will be resolved quickly - We are constantly pushing updates and upgrades and I think the experience is improving every day. I have to say that it's still AI technology - the outputs are not pre determined, and could give unpredictable results. That's also why we enable improving prompts and updating your AI assistant, but of course those will improve as well.
Also, I suspect that some of the issues you're experiencing could be solved or improved with configuration - please don't hasitate to reach out and we'd gladly help you with all of your setup needs.
I would be greatful if you'd consider reaching out to us at team@varolio.io so we can make sure your experience improves dramatically.
We're commited to making your experience great, so I'm sure that if you'll stay tune, and especially if you'd like to help us dive deeper into these issues, we'll create an amazing experience for you.
Thank you
Gal