VectorGrove Questions

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Q: Please advise what to do because every download user is prompted to enter CC with $0/-.

Is this planned setup (then it is terrible way) or is this a bug that you plan to fix (so we do not waste time and avoid confusion).

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mvishal71Dec 28, 2021
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Q: #1.

How come when I try to download it shows standard license only, and ask me to upgrade to ext/premium tier? (and when I click, it asks for credit card, even though amount is $0. Can't you just skip this step?)

2) Why cannot I download in SVG format? I think this was requested by other users a while ago...

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Vishal

mvishal71Dec 22, 2021
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Q: I tried to redeem today but could not even though today (18 Dec) is my last eligible day to redeem.

AppSumo / Vector Grove - please help so I can redeem this wonderful product.

This is happening only to license based activation. Other code based activation I was able to redeem (same due date of 18 Dec).

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Vishal

mvishal71Dec 18, 2021
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Q: I purchased the paid deal and I don't understand why png files are so blur?

Also do you add transparent png downloads as well?

TitanniahNov 5, 2021
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Q: #1.

How come when I try to download it shows standard license only, and ask me to upgrade to ext/premium tier? (and when I click, it asks for credit card, even though amount is $0. Can't you just skip this step?)

#2. I'm trying to download the icons, but they all come with white backgrounds. Isn't it suppose to have an option to download with transparent / bg removed?

Valor28625Oct 30, 2021
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