Vento Reviews

As a maternity and family photographer, I’m always looking for ways to connect with potential clients in a meaningful and personal way. The Vento app has completely transformed how I introduce my photography experience to new clients.

One of the standout features is how effortless it is to record videos. Whether I’m walking clients through my session process, explaining wardrobe options, or sharing behind-the-scenes insights, Vento makes it easy to create polished and professional videos without the need for complicated editing software. The editing process is incredibly straightforward and intuitive, allowing me to refine my videos quickly without the steep learning curve of other platforms.

Beyond the video itself, I absolutely love the personalization options. The ability to add a custom header and supporting text below the video means I can reinforce my message, highlight key details, and provide extra clarity—all while maintaining a clean look. This feature has been invaluable in ensuring my potential clients feel informed and excited about their photography experience before they even book.

For any business owner looking to enhance client communication, build trust, and streamline the way they share information, Vento is a must-have tool. It’s simple, effective, and adds a personal touch that truly sets your brand apart.

UPDATED REVIEW:
Back for an update.

I had previously expressed concerns about not being able to download videos, recordings cutting off at 60 minutes, and the recordings timing out when paused (see original review below). Over the past 2 days (weekend), Chris reached out to my distress messages and tried to help resolve the issues. Shortly after, I received a detailed explanation from the founder, Andre, including a helpful Vento recording, regarding the download issue. Turns out, it was user error on my part (facepalm!). Andre also clarified the current 60-minute recording limit, but assured me longer recording times are planned for future updates. The download issue, which was sitewide, has now been resolved.

While the recent issues were frustrating, the Vento team's quick response and dedication to helping me truly reinforced my initial positive feelings about the software. I'm back to loving Vento! Now, I just need to ask Chris and Andre about an affiliate program... lol! 5 tacos from me!

ORIGINAL REVIEW:

Let me start by saying that I was referred to Vento by another user to replace my Loom account. I purchased it and immediately liked it. I use it for teaching and download the videos to repurpose content for our course portal.

Well, THE VIDEOS WON'T DOWNLOAD! I have reached out to customer support a few times over the past few months. Once, I saw that someone read the message but never responded. I figured that the lack of response was possibly due to a language barrier (even though technology could solve that problem). Again, this weekend I reached out twice but have yet to receive a human response (the chatbot is useless).

Also, the recordings have been stopping at the 60 minute mark (my classes are 90 minutes) and cutting off my lectures.

Lastly, when I pause a recording, it times out after a few minutes, forcing me to start an entirely new recording of the same class.

At this time, I cannot give Vento 5 tacos because there's far too many issues. Once these issues are resolved, I'll gladly return to update.

1. Audio is 50% quieter when you re-record a part
Steps to reproduce: Record some amount of time. Stop. Start part 2 by replacing part of the previous recording (as if you fummbled a word). Now Part 1 has ~50% lower audio and Part 2 is ear raped to hell.
2. It impossible to re-record more than 2 parts.
It's ok if i need to stop the video and start it again from a previous point (ex: i forgot what
to say). When I do it the 3rd time however, it loads indefinitely.
3. Trimming a video should NOT remove my transcription edits - wtf

Please fix these serious tech issues. I recommended to all my friends because it is a life saver. WIll change rating when u fix.
Windows 10, Latest Chrome, Recording on Whole screen 4k on Gtx 1050

Sadly, it completely freezes my Chrome windows whenever I attempt to record a WordPress backend page. The pointer vanishes and is replaced by the text cursor (which doesn't allow for any clicks). I had to force Chrome to close in order to exit... it's too cumbersome and frustrating for me :(

I've been looking for an alternative to Loom and Komodo, but this just ain't it. It slows your computer down to a crawl (except my PC, but Macs--fugetaboutit, too slow). No only that, if your testing out responsive screen sizes, and frequently have to resize windows during videos, this'll drive you mad. The screen distorts and bugs out when resizing. Doing a return, unfortunately. I'm glad it worked out for others.