Q: Hi, I cannot activate my Veridoc purchase.
Please assist! I’m using a different email for activation than my Sumo account. I have emailed a few times but have yet to receive a response.
Kind regards.
Mila_AppSumoHey Naomi, this is Mila from AppSumo!
I see you are having an issue onboarding, VeriDoc Sign. If this is still happening, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
naomi64
Verified purchaser
Hi Mila,
I already spoke to Dylan with AppSumo and he tried to activate this in y'all system and he received the same Error I did! I have been emailing Veridoc with no response! I need to use this. I need a fix ASAP please and thanks.
Verified purchaser
Hi, again Mila,
Why is Veridoc not responding, and only Appsumo is?! This doesn't come off very professional on behalf of Veridoc! It doesn't give me confidence that in the event of another urgency, I will receive support and assistance from Veridoc!!
Daniel_VeriDocSignHey naomi64,
We received an email from AppSumo Support notifying us about this 2 hours ago.
You can contact us via support@veridocglobal.com if you need assistance with anything in the future. Please be assured that our team is currently looking into your activation issue.