goeQ: First thoughts on use cases, UI and others.
Hi Trevor! Versabot seems great, similar to another tool people are targeting like crazy, but with hard objections lately.. I will test the app deep in the weekend, but on scratching the surface I have some questions
1)How do you compare to Insighto, Bland, Callfluent?
I've read your previous answer but is not giving a clear view of the capabilities with Versabot.
For example, we get Insighto with FOMO because we could see a clear offer we can provide to our business our customers: "An AI agent that will handle calls and even scheduling multiple users."
While you provide what turns out to be a great problem with your competitor on AS (BYOK and Whitelabeling), providing some comparison and use cases with Versabot will get you these refunded sumolings and A LOT of new ones.
2) The UI: I know that tech world keeps pushing to go first on grow then design, but looks is really important for users, as this is how we measure if we are capable to use it on our own and/or provide to customers. Versabot UI is a little too much outdated (sorry), and it reflects that is not a reliable software to go for. And looking ay competitors it looks that product is not mature or reliable.
I will test the UX, but would love to see a branding and UI revamp on your roadmap.
3) Can you explain a little more about the plugins? I went to gpplugins4all.com, but there are only 5 plugins, not 200, and one of them being Zapier (we don´t like Zapier 😊) and also give us some use cases of the plugin we can create and if you will enable a marketplace for it maybe (?)
4) Calendar integration: Is Google Calendar currently available? If it is or will be, can handle multiple users scheduling?
trevor_versabot
Jul 31, 2024A: 1 I would refer back to the previously mentioned message. One use case of our automations (another thing I don’t see the competitors doing) is automated content generation, eg, uploading a CSV and getting out 100 Wordpress articles directly to your website (with Google searches done to help and looking through your vector db for additional context).
2. We are primarily focused on functionality over design. We are an extremely small bootstrapped team, and as a result, we kinda have to pick a handful of things to focus on. Improved design can certainly be attractive, and better UX overall is something that can be functionally helpful for our users, but our main focus is adding new and better functionality (eg lower latency, helpdesk/call center functionality, email campaigns, appointment setting, automated lead follow-up, etc) as quickly as possible for the foreseeable future. This may restrict our growth somewhat, but we believe that by driving value for our customers we will be in a better position than if we put more of those points into designing something that looks cooler.
3) The site you gave is the incorrect url. I’m not sure if you actually visited the real site or not. The url is here: https://www.gptplugins4all.com/configs?search=
If you press the “clear cache” button, you will see 11 pages of plugins. There are over 200. They are hosted as OpenAPI spec configs. You can even see the plugins inside versabot with the plugins dropdown. We’re definitely open to a marketplace for plugins (gptplugins4all is free/open source, but the other ones inside the app can be close source and paid), so it’s great to hear you’re thinking about that.
4) I’m currently building our Google Calendar integration (mostly for appointment setting). I’ve been initially working on setting that up for a single user per bot, but if it’s wanted, I can make it multi-user. The key is that this feature syncs with Calendly, largely because Calendly has an interface for setting up available time-slots that people are familiar with already. There’s already a custom Calendly link feature in the app, but I’m adding appointment setting via Google Calendar right now (as part of our preparation for enterprise and whitelabel customers)
Found the other plugins but yet love to know more about it =)
We have 2 sets. Through gptplugins4all, our open source sister site, we have over 200 plugins using openapi specs in order to plug the bot directly into the APIs of different services. Through the internal versabot plugin ecosystem, we only have 2 plugins, but plugins that are much more flexible can be created, by using python code that runs in a contained environment
thank you for much for your honest reply. Sounds really impressive and will def do a deep proper test in the next days!
Google Calendar for multiple user is def needed, to expand versabot to a more corporate model, if not is only targeting autonomous. Looking forward to see this!
Channel distribution, natively integrated, wihtout relying on Twilio is also very important at least for text bots. =)
Big massive yes to multiple users. It's a showstopper for some. Thanks for adding.
Verified purchaser
setting up a booking bot is actually very easy, you basically webhook the twilio conversation across to make.com/pabbly/zapier etc, and get chat gpt to parse and use contact details, then add to a calandar that allows actions (usually google calanadr, got to be ensure timezone settings are there or else it makes big mess). so its not crazy complicated, with tools available today
We already have that, but in terms of a native integration we don’t quite have that. Also, Zapier doesn’t expose a calendar entry action on their AI actions, so we’re making a native integration with Google Calendar and Calendly (to make sure an availability is actually an availability- you can’t do that with Google Calendar or Zapier alone)