I would like to express my concern regarding my experience with Vibeo.ai. Several videos have been submitted that have remained in “processing” status for an extended period (days to weeks), with no clear updates or resolution.

Additionally, I have reached out to their support team multiple times via chat and email but have not received any response to date. This lack of communication and delay in processing significantly affects usability, especially for users relying on the platform for timely content delivery.

While the platform shows promise in concept and functionality, improvements in processing efficiency and responsiveness of customer support are clearly needed.