Verified purchaser
Do not buy this, no support, full of bugs
I bought the highest Tier 3 with 60 Minutes, unlimited campaigns and 5 Questions, but what i get is 3 Slots (every with 20 Minutes?) and in my account limitations to only 3 campaigns / month, only 3 questions, and it shows licence Tier 1. Support not available...
And i made 3 Testimonial Videos, trimmed them and saved it. After that, the System says, it may take up to 15 Minutes until it`s renderd and if there is no Video, please contact support. But there are no Videos available even after one hour later. So again, i have to contact Support.
The support is that slow, that you are left alone. No Videos have been rendered, and i am not able to delete my recorded videos or data. I have just cancelled and asked for a refund. Save your time and money and get another tool. Thsi one does not work.
Yassdrk
Dec 19, 2025This review was posted the same day the support ticket was opened.
For the record:
Tier 3 requires three AppSumo codes
Your account had one code redeemed, which correctly applied Tier 1 limits
The support ticket and this review were both created on December 18, during a temporary SSL incident that was resolved the same day.
Claiming “no support” while publishing a 1★ review before any response window existed assumes instant support, which is not how AppSumo—or any SaaS—operates.
AppSumo provides a 60-day refund policy for users who prefer not to complete setup / impatient.