I can\u0027t log in to my account :(

I can't log in to my account :( | Vibrantsnap

Vibrantsnap

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PPKPLUS

Dec 7, 2025

Q: I can't log in to my account :(

I can't log in to my account :(

Helpful?

InnovativeMaxPLUS

Verified purchaser

me too

PPKPLUS

Appsumo support tried to help contacting them via email but they wouldn't care to reply since last December! 🙄

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Not only is the license shown as activated, like many others, a permanent watermark from Vibrantsnap is displayed. The deal was clearly for 3 Macs. Support? Nonexistent. Updates? A joke, because there are none. Owner of the software? Has released a similar new product and lets buyers here die. Appsumo? Instead of just collecting money, you should intervene. Otherwise, the saying goes - caught in the same trap! Bad publicity! P.S: No Sumoling has money to give away for such behavior.
Hi, After a break, I thought of giving it a try again. I started the app, and under licence it shows my code and also confirms that the device is activated. BUT - watermark on the image - NO Export is working Then I thought, maybe I need to update the app - not possible in the app, so I went to the website to download a new version - nothing happened there. Please advise KR Rolf
Super unfortunate. Despite the transfer of the email address and license code via message on Discord as requested, it seems the developer doesn’t care about their customers at all. Appsumo should maybe gradually consider setting the refund period to 365 days or even lifetime, especially when many providers deceive us Sumolings, restrict access, etc. after such a short time... Unless Sumolings are just a cash cow for both sides. In any case, Appsumo's intervention is required here. Regardless of whether the refund period is over. Or it's about time to take legal action, because even after a refund period, there are applicable laws, and these apply to Appsumo as well as to the software owner!
Hi, what's wrong with the app that suddenly displays the watermark? A brief explanation of how to permanently fix the problem would be nice. Otherwise, the app is unusable! Thanks!

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