I can't log in to my account :( | Vibrantsnap | AppSumo

Vibrantsnap

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PPK

Dec 7, 2025

Q: I can't log in to my account :(

I can't log in to my account :(

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Hi, After a break, I thought of giving it a try again. I started the app, and under licence it shows my code and also confirms that the device is activated. BUT - watermark on the image - NO Export is working Then I thought, maybe I need to update the app - not possible in the app, so I went to the website to download a new version - nothing happened there. Please advise KR Rolf
Super unfortunate. Despite the transfer of the email address and license code via message on Discord as requested, it seems the developer doesn’t care about their customers at all. Appsumo should maybe gradually consider setting the refund period to 365 days or even lifetime, especially when many providers deceive us Sumolings, restrict access, etc. after such a short time... Unless Sumolings are just a cash cow for both sides. In any case, Appsumo's intervention is required here. Regardless of whether the refund period is over. Or it's about time to take legal action, because even after a refund period, there are applicable laws, and these apply to Appsumo as well as to the software owner!
Hi, what's wrong with the app that suddenly displays the watermark? A brief explanation of how to permanently fix the problem would be nice. Otherwise, the app is unusable! Thanks!
I open the app on MacOS. It appears to open, but no application shows. When I right mouse click and select "Show All Windows", I get a message that says "No Available Windows". How can this be resolved?

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