After having some difficulty registering, I did the unthinkable unthinkable and contacted theirr support. However, I was swiftly reprimanded for this by the agent who responded.

Didn't even bother logging in after that. I guess you must have an extremely good product if you feel you comfortable communicating with your customers in that tone and manner. At least I hope you do because I suspect the job market is going to be rough for a while.