Q: I already paid and upgraded from Tier 1 to Tier 3 since a month ago - how soon will it reflect on my dashboard?

AppSumo Plan
Tier 1
Included minutes
100
Minutes renew on
December 3
100 / 100 minutes remaining

This is what is showing on my dashboard - does it mean you do not automatically reflect all upgrade?
PLEASE CORRECT IT ASAP

ContentmasterPLUSDec 1, 2024
Founder Team
Erick_VideoTap

Erick_VideoTap

Dec 3, 2024

A: Hi there,
can you contact us via our support board or email:
https://videotap.featurebase.app/
support@videotap.com
And let us know: was your tier 1 subscription from a previous appsumo campaign? can you send us your license key that is in your invoice or order summary from appsumo as well as the email associated with your account, thank you!

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