Q: Previous AppSumo customers who purchased Video Tap can upgrade their license to increase their feature limits.
Please how can i activate this and upgrade my license to Tier 3?
Erick_VideoTap
Nov 21, 2024A: Hi there, if you want to upgrade your license you can go to: https://buy.stripe.com/14kbLz2252K48KY28d and send us a message through our help board: https://videotap.featurebase.app/ or email us at: support@videotap.com so we can upgrade your account
Hey there Contentmaster, this is Ron from AppSumo!
You may also reach out to support@videotap.com, or to support@appsumo.com if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! 🙂
Verified purchaser
Thanks Ron, I have sent mails to support@videotap.com since 1 July,2024 but no reply. I have also forwarded same to support@appsumo.com - I am awaiting action on it.
Thanks from contentmaster
Hi Contentmaster, did anyone ever answer you on this? They keep destroying the product (first translations broke, no answer from support, not fixed for several weeks). Then they changed the AI from OPUS I paid for down to sonnet. Today, they destroyed the blogpost feature, it gets stuck all the time (might be fixed in future, but total lack of support so far even for Tier 3).