Q: Previous AppSumo customers who purchased Video Tap can upgrade their license to increase their feature limits.
Please how can i activate this and upgrade my license to Tier 3?
Hey there Contentmaster, this is Ron from AppSumo!
You may also reach out to support@videotap.com, or to support@appsumo.com if there is no reply and we'll be able to speak to this further - our Support team is always happy to assist! š
Thanks Ron, I have sent mails to support@videotap.com since 1 July,2024 but no reply. I have also forwarded same to support@appsumo.com - I am awaiting action on it.
Thanks from contentmaster
Hi Contentmaster, did anyone ever answer you on this? They keep destroying the product (first translations broke, no answer from support, not fixed for several weeks). Then they changed the AI from OPUS I paid for down to sonnet. Today, they destroyed the blogpost feature, it gets stuck all the time (might be fixed in future, but total lack of support so far even for Tier 3).