Video Tap Reviews

I bought VideoTap a long time ago. I tried adding a video again and again the service says -

'Ruh roh
We ran into an error
Sorry, the little robots running our site slipped on a banana."

I did not find any contacts for technical support on the site.

You answered me here in the comments:
"There is a bubble at the bottom right of the site that will let you submit a support request. If you can't see it, please disable any ad blocker you may have running.

We're currently experiencing an issue with processing YouTube videos and are working to fix it. If you manually upload a video, the platform should still work beautifully."

There is no way to send a message to technical support. Not on the main page and on the one that still gives an error. There are no ad blockers, I opened your site in Google Chrome, Opera and Microsoft. You write that there are problems with YouTube now. But there have been problems with YouTube for more than six months. How can you sell your service if you cannot work with the main product for video bloggers? In addition, earlier, I uploaded the video separately - the same result. The same error is displayed and it is impossible to go to the main page of the service. I repeat - I do not have ad blockers.

Maybe you are deceiving Appsumo. Maybe the service works for some, but for many it does not work. You have removed the ability to write to technical support. This is amazing!

I would really like to give you a positive review, but you can't solve my problem with your service.

I've tried a lot of the video repurposing tools on the market and Video Tap blows them all out of the water! I love the quality of the output written content and it's automatic clip selection is the best I've seen.

This is the number one tool I recommend to my clients for video repurposing!

Before October of 2024, the platform had a few hiccups, but it was a pleasure to work with and develop clips from. It has been error-prone, and no support is being offered, with the platform being unusable to me now. I tried reaching out to support multiple times to no avail. Be wary. It sucks because this was my go-to video clip platform until it became completely unusable, and when no one at the company responded to support emails.

I don't recommend this deal unfortunately.

I am trying to use for 3 days and still not working... A huge bug, but I still want to try it. I still don’t have an answer from the support team.

Days later the team solved the problem and it is working great.

I generally don't leave reviews on products but for this one I HAD to! This is not only one of the best deals ever on AppSumo but may be the best product for my business I have ever purchased! The blog posts it puts out alone are absolutely amazing. I have already made 6 blog posts in about 2 hours. I feel like I am just getting started with what this can and will do for my business. Thanks Video Tap!