Q: Stuck Generating Help
I'm really interested in VTP, but in testing it out on their site, the video I'm trying to work with is stuck in "Generating". It's been stuck for a long time. I tried the "Something got stuck?" Regenerate Button, I've tried "Save and Regenerate" and even refreshed my browser, but nothing is working.
This seems like the exact thing I've been looking for, but I'm unable to even use it and that's such a huge bummer.
I'm not giving up though, just looking for some advice from anyone who's been able to get it "unstuck".
Thank you.
Lukas_VideoToPage
Oct 20, 2024A: Hello Andrew, I think you were able to reach me via support, right? If so, I think for now it is solved.
I am investigating what was happening here! But glad it was unstuck now
Yes, we spoke and I got it sorted. For anyone curious, I just kept changing the project settings till it "unstuck". Then I was off to the races. Lukas was nice enough to contact me via chat, mid day on a Sunday. Shows he really cares. Thank you sir.