Are you still providing support for this product?

Are you still providing support for this product? I've lost access to my account and have not heard back on how to fix the issue.

psageser
psageser
Plus member
Verified Purchaser
| Deals Bought: 45 | Member Since:
    Baptiste_Vidjet
    Baptiste_VidjetFounder team
    | Member Since:

    Hi Psageser, of course we do.
    Can you tell me on which email address you contacted us, and when exactly? I'll check with our support team right way.

    Cheers!

    Baptiste_Vidjet
    Baptiste_VidjetFounder team
    | Member Since:

    Hi Psageser,

    Just responded on our chat! Sorry about the delay here. Won't happen again!

    Cheers,

    psageser
    psageser
    Plus member
    Verified Purchaser
    | Deals Bought: 45 | Member Since:

    Good to hear. I also tried the Intercom chat bot on the site yesterday and provided my email address there too. I tried a couple of your contact emails Aug. 2nd and 3rd