Hi Ezzaky Ab, \u000a\u000aSo purchased Tier 3, however Subaccounts are only on the Starter plan which means they are missing features like Brand removal, limited steps, limited integrations and no FB Pixel.\u000a\u000aAssuming this a bug and you will fix it or was this your intention?\u000a\u000aThis was not mentioned on the deal page and makes it a likely refund.

Question

Fatima_AWS · Answer

Hello SumoSprout,\u000a\u000aThank you for contacting us regarding this. \u000aPlease log out, clear your cache and log back in. We were able to fix your account issue. \u000aSub users will have access to the same features as account owners.\u000aLet us know if this helps!

Vidpopup

Share Vidpopup

Related questions