How can you act like this and sleep peacefully? In my language, there is only one word that describes you: which I will refrain from using, but it refers to people who grow their fortune at the expense of others' assets. It is incredible how brazenly you destroy all the trust we placed in you when we purchased “lifetime” subscriptions. In my case, I purchased two level 6 subscriptions, with agency included in both, hoping to use them when the product was more stable and professional, as you promised. And now you come along with the utmost calm and tell me, “Your money was used for our benefit, not yours.” You don't even apologize. It's unbelievable how there can be people so lacking in honesty. I sincerely hope that in their future projects they do not harm the interests of others, as they did in this case. The least they should do is return the money they were paid, as it is money that one has worked hard to earn. I am grateful that the damage was only caused to me personally, and that I did not involve anyone else in this failed business. And for AppSumo, the word that describes them, given the way they respond to these incidents, is “risk.”