Q: If you can remove the part where I'm locked into the first 10 websites I install this on, I'll buy it.
Alex_Vidpulse
May 14, 2024A: Hey there,
I appreciate your argument regarding removing websites.
I would like to address this by saying the the issue we have when deleting a site is how to handle all the data still coming in. Say you decide to remove a website from your dashboard, but your client does not remove our tracking code from their site. All their data still comes in and we have to handle it in some way. As a result, we have decided not to delete sites at this time.
However, as a way round this, you can reuse a tracking script on a new site at a later date. We do not limit how many websites you can run the tracking script on.
KingMaker
Verified purchaser
Yes, If vidpulse can provide a way to add/remove websites, I will buy this or I will pass.
We all have vooplayer which already has analytics, and to buy this, we atleast need this option.
Omus-GnilVerified purchaser
Same here, this is a deal-breaker
AchimKirchmeierHi Alex! That could be a good comprimise. Say i'll make sure to remove the code from one website, so you'll surely not have to deal with those data coming in. So what would be nessecary is an option to delete that old data to have a clean start for that new website/client. Would that be possible?
Verified purchaser
That's a very weird argument, It's like Google Analytics can't remove sites from their system because their scripts still collect data :-P
The solution: Block it, block the incoming data...
9d98a057cf1549d88ce14fa93d340cc9Verified purchaser
Wouldn't this be a problem even if a regular, monthly paying subscriber were to cancel?
jankuzelHow you handle all the data coming in when someone disables a subscription and cancels account? It's the same thing. You have to delete them too.
There must be a solution, otherwise all the SaaS products with tracking scripts would not allow freely swapping projects.
lukeryanVerified purchaser
If API key is invalid, issue a response 404.
neo327Verified purchaser
Hi Alex!
I fully understand your comments to not allow change websites once configured by the user, but please consider the other side of this scenario. If I have administrative privileges for a website and I can guarantee you remove all Vidpulse code to not continue processing data, can you allow change this website for a new one?
I am totally sure that more than one user has this scenario and it would be very useful to us be able to change obsolete websites to extend the useful life of this plan but more important, this small change in your policy can change our mind to buy right now more than one code.
Thank you!
Hey there,
thank you for your arguments.
The majority has spoken and we will look into implementing site deletion!
The team estimates a week until it's ready (need to make sure we handle leftover code sending data correctly).
To everyone that wants site deletion, give us a little while we sort it out and we will announce it on the product listing for you to test out.
MagnoliaGeekPLUSVerified purchaser
Thank you! Much appreciated!
raleighseocompanyVerified purchaser
Hi Alex, it's been over a week now. Has the site deletion request been addressed yet? Can we now remove websites if one of our client's leave?