I bought 3 codes because of the good reviews on AppSumo and am currently testing.
I immediately encountered a problem.
I uploaded a Story (9:16) size video and it is forced to change to Landscape size.
After uploading, there is an option to resize, but this does not work for me and the video is still not generated even after the resizing instructions.

This is a critical issue since Story sized videos are the norm now.

I previously purchased viqeo from AppSumo and still use it, but this problem does not occur with viqeo.

The support team replies within 24 hours, but I don't think it is that fast.
It can be stressful if you have an urgent matter.

The automatic generation of subtitles in multiple languages is appealing, but I am still considering whether to apply for a refund because of the basic problem.

Hopefully the support team will resolve this issue soon.

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