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Vidthere Annual

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Member since: Apr 2016Deals bought: 356
4 stars
4 stars
Posted: Aug 25, 2020

Better than I expected

Vidthere is *not* yet the next Zoom Webinar...or GoToWebinar, or WebinarJam, etc. But it is exactly where I'd expect a young SaaS product raising capital to be — improving, and in VT's case pretty quickly at that.

And it's not nearly as bad as the flack it's getting. The UX does need some work (I'm an interaction designer – I'm willing to consult!), but it's not critically broken like some reviews/comments imply. And interaction flows are one of the easier items to fix over time. Thus far the team has been VERY responsive to my questions and requests (shout out to Sanja) with several changes already implemented in the past week.

I do agree that work needs to be done with the browser video interactions. The quality actually seems OK but perhaps not quite HD. I haven't tried the webinar feature, but in a meeting if you accidentally click on the video, the video (and audio) pauses. When clicked again the video jumps to live – it should probably have pause disabled entirely.

There was a visual delay of my local video feed, but the two others on the call (one on an iPhone) said my video and audio were sync'd, and they were sync'd for me. The video quality appeared fine.

The browser app & Chrome extension aren't ideal but functional. I'd vastly prefer a Mac app, which I'd assume/hope would assist with speed & quality.

There was an issue where I shared my screen and the recipient said there was too much pixelation to read my screen text clearly, but in the recording I could read it fine. So that's probably something to tweak for live video quality.

It also seems that mobile users can see the chat but can't enter text? At best, the mobile experience (beyond just video, which was fine) needs work.

Bottom line is I think Vidthere is worth the AppSumo 60-day guarantee. Yes, you may need to ask for a few things, but that's part of why apps come to AS. And for several use cases I think Vidthere can be perfectly acceptable now.

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