Vidthere Annual

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Member since: Jan 2018Deals bought: 881
2 stars
2 stars
Posted: Aug 24, 2020

Very BAD UX and Quality

I'm going to give 2 tacos because the design of the app and the "functionality" with the exception of the quality of the videos, how obviously is the most important thing in a webinar services are OK. The idea around is well managed and the system works but:

You can't edit the webinars, you have to delete and star over -BTW the upload rate is terrible, like 15 minutes for 450mb and i have a bandwitch of 1gb- the support is very responsive, but not good answering questions, the reply "yes, you can" pointing me in a direction does not exist in the app.

I delete one webinar and create another because the system don't take my logo and happen again.

I can't see the url for the registration of the attendance

I can't localize the app, the system says in the step 4 i can change the text of the thank-you email, and option is not there, in the option 5 are reminders and i can't delete 1 so i guessed is the thank-you email because they never say what is what almost in anywhere, BUT the email i receive is the same seriously.

But the deal breaker was the video quality, i own a digital marketing agency, i can't use this app with my clients i attach the original, who i have to compress because i try with the original with 3gb and the page crash at 40% or less 3 times:

https://share.getcloudapp.com/GGuR4P6O

And the result:

https://share.getcloudapp.com/2NuyPJEP

Also, i do 10 trials and 4 of 10 the video stop for loading and I'm just 1 attendant, so... unlimited attendants 1 code for those evergreen webinars and 1000 participants for 10 codes... Man, you can't support 1 recorder attendant and you are going to say you can with 1000 live ones? This is a joke of a deal.

Appsumo Team, you are and always be my main option because in the opposite of your competition you always offer quality products and filter this kind of offers, i hope you are not going to become the next stacksocial or JVZoo, because this is a JVZoo app and nothing good never come from that place.

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