4.4
Taco ratings
'Customers are all about viewflip - Plus Exclusive, praising its seamless screen sharing, fast streaming, and outstanding customer support. There are a few hiccups like heavy CPU/RAM usage and minor bugs, just small bumps on the road. Weighing the raves against the occasional grumbles, viewflip - Plus Exclusive is hitting the mark and is a solid buy for those in need of remote collaboration and technical support. With an overall rating of 4.8 and positive customer feedback, it's worth giving it a try, especially with the 30-day money-back guarantee.'
AI-powered summary of customer reviews
Verified purchaser
Not a TeamViewer replacement.
I had some hope that this could free me from the TeamViewer license. However, I believe this is better suited for internal organizations. The program's structure is actually quite clever, but the handling is a bit cumbersome. I wish there was greater control over the invitations you send out, with the ability to revoke them after a certain period.
When I send an invitation to someone, it results in a flood of emails sent directly from Viewflip to the user (feels like spam). This might not be something I want my customer or the person I’m trying to assist to experience.
We’ve also encountered issues where the Viewflip domain gets blocked by a company’s firewall filter. Unfortunately, when that happens, we have no way to proceed. I would prefer to be able to provide a direct executable link to the user, but the program’s setup follows a different approach.
So, for me, this wasn’t an ideal solution, but it might work well for other scenarios.
viewflip
Oct 3, 2025Thank you for your detailed feedback, we truly appreciate you taking the time to share your thoughts, even though we understand viewflip didn't quite meet your specific needs.
We're sorry to hear that you rated us with only 2 out of 5 stars based on this feedback, as we feel this might be a bit disproportionate given the points you raised, which we are actively working on or have solutions...
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Verified purchaser
5/5 Excellent
The founders are successful in Germany and very privacy-focused and the entity is compliant with SOC2 and top privacy standards beyond GDPR plus they are in Germany where courts are favorable to punish data security/trust violations, so I believe they will continue to focus on auditability and giving trust to the user that while this may not be a big name like teamviewer/zoom, we can trust that there is no sacrifice in privacy/security. Their support helps if you ever need it and their lag is almost nonexistent so very good UX besides the initially somewhat time consuming installations, 10/10 would recommend as an alternative to a costlier big tech option.
viewflip
Oct 3, 2025Thank you so much for this incredibly detailed and positive feedback! We truly appreciate your kind words and the strong endorsement.
It's fantastic to hear that you recognize and value our commitment to privacy and security, especially with our German roots and compliance standards like SOC2. Building trust with our users is paramount, and we're glad that comes through in your experience.
We're...
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Verified purchaser
Gets the job done
I have been using this app for my one-on-one class and has proved perfect and very reliable. I regret not buying more codes from the start.
viewflip
Edited Mar 10, 2025Hey Oladipo, thanks a lot for your feedback!
We'd love to know what you need to give us a 5 taco rating. If you drop us a message to support@viewflip.app we will try our best to make it even better for you.
Also if it turns out that you will need more user seats we will be happy to find a solution with you.
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Verified purchaser
I wanted this to work so bad
I have my own IT business and I want to move away from Teamviewer and thought this solution would be great. I installed it on my machine perfectly, and there are no issues. Went to do testing as if I was a client and ran into nothing but headaches.
Firstly - they have to sign up and go through this whole process. It says 2 mins but it was more than that.
Secondly - it wanted a confirmation code but all I got was a confirmation email that I clicked confirm. No code at all nor did it move to the next screen automatically like some software does. Eventually I looked in the link and say where it said code= and was able to move on to the next step.
Thirdly: Next step involved again, wanting to confirm in an email AGAIN. No additional email came. I tried reconfirming via the emails I had gotten, but there was nothing.
The whole point of this was to be able to provide my clients with a tool/means of which I could support them easily, but this just isn't it. I tried support but only got an AI bot. I've refunded now, unfortunately.
viewflip
Edited Mar 5, 2025Hello thegreatgeekyme,
thanks for your extensive feedback!
Firstly - If you want to set up new clients or team members, go to the user management of your own workspace. If you just invite them via referral section or sidebar, they start as a free Join plan user, independent from your workspace. In this case they will have to onboard themselves like you did as well. But if you generate a...
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Verified purchaser
1A Support!
Viewflip has significantly transformed our remote collaboration experience. Its intuitive design allows seamless sharing of applications, enabling team members to work together effortlessly, regardless of their physical locations. This functionality has notably enhanced our productivity and streamlined our workflows.
One of the standout features of Viewflip is its outstanding customer service. The support team consistently demonstrates promptness, knowledge, and a genuine willingness to assist. Whether addressing technical inquiries or providing guidance on maximizing the platform's features, their dedication ensures that any issues are resolved swiftly and efficiently.
Moreover, Viewflip's cross-platform compatibility is a significant advantage, facilitating collaboration between users on different operating systems without any hitches. The platform's security measures, including GDPR compliance and encrypted data transmission, provide us with confidence that our information remains protected during collaborative sessions.
In summary, Viewflip offers a robust and reliable solution for online collaboration. Its combination of user-friendly features, exceptional customer support, and strong security protocols makes it an invaluable tool for any team seeking to enhance their remote working capabilities. We highly recommend Viewflip.app to organizations aiming to improve their collaborative efforts and overall efficiency.
viewflip
Feb 28, 2025Wow! Thank you so much for your kind words! 😃🙏🏼
We are very happy our support could help and convince you! For us as a small start-up, it is of course extremely important and crucial to be as close as possible to our users personally. After all, we also learn a lot from the valuable feedback. So thank you very much once again!
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