Virtual Summits Software

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Member since: Jun 2016Deals bought: 146
2 stars
2 stars
Posted: Jul 31, 2023

Not yet ready for prime time

I really wanted to like this but after more than a month of trying to make it work, it's not yet ready for prime time. Previous reviews said that they did not hear back from support. That was NOT my experience. Support does respond when I write, but sometimes they haven't read the thread and ask me to repeat myself. Or once I was getting a 404 and they wanted a video... I also wish it was a bit faster, it's usually at least 24 hours, sometimes more. The latest is still waiting for a reponse after 3 days.

My speakers can't fill out their profiles. I invited people using the marketplace but it doesn't record who I invited - now two of the invited people are in speakers - does that mean they said yes? I have no idea.

I struggled to get different parts to turn on and work and now after reading other reviews of severe glitches during the actual summits, I'm glad to have advance warning now.

I waited too long to return this because I'd heard great things. So no refund, which is fine, maybe for next year's summit it will work. I have high hopes. I know the owner is long-known in the field and has some great ideas.

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