Unfortunately I can’t find a direct support address. As a Visionati user, I have today noticed that image analysis via URL no longer works. Is this a temporary error, or has something changed here? Error message: Error: Request failed - Unsupported File/URL.
Translated with AI
Best regards
Founder Team
zquestz
Dec 8, 2025
A: It is working just fine on our end. Feel free to reach out to support@visionati.com with more details. We need the url you are trying to scan and the AI providers you have selected.
I am a Vision user, but unfortunately I cannot find a support address. I am already having difficulties logging in, and when I do manage to log in, the functions do not work. Time: 29.10.25 21:46
Please let me know why this problem is occurring and provide me with your support email address.
Kind regards,
Founder Team
zquestz
Oct 29, 2025
A: Sorry for the issue. The API is back up and functional now.
Q: Are you going to bring this deal back to AppSumo for Black Friday 2025 or anytime after?
Hi Josh, I'm wondering if you and your team will be bringing this deal back for Black Friday. I found out about Visionati in the last days of your previous promotion here in June, and there was no countdown timer before the deal ended. I've been waiting for you to bring this back, and I hope you will do so for Black Friday this year! I believe there are a lot of other Sumolings amped if you...
Founder Team
zquestz
Oct 28, 2025
A: We do not intend on doing another AppSumo promotion.
Video features are still in beta, but do work well for a number of our users. =)
Our customers upload documents like payslips and ID cards to apply for a loan. I am looking for a tool to extract text from those documents and fill the forms automatically. Does this app have the capability of extracting exact data from a file? Does the file need to be uploaded manually, or can it be done automatically by an API or anything similar?
Founder Team
zquestz
May 23, 2025
A: It can extract text from graphic files like png, jpg, and webp. There is a batch API available to integrate against.
Q: Analysis via URL is failing
Hello Visionati Team,
Unfortunately I can’t find a direct support address. As a Visionati user, I have today noticed that image analysis via URL no longer works. Is this a temporary error, or has something changed here?
Error message: Error: Request failed - Unsupported File/URL.
Translated with AI
Best regards
zquestz
Dec 8, 2025A: It is working just fine on our end. Feel free to reach out to support@visionati.com with more details. We need the url you are trying to scan and the AI providers you have selected.
Share Visionati
Q: Difficult to log in, app unusable
Hello,
I am a Vision user, but unfortunately I cannot find a support address.
I am already having difficulties logging in, and when I do manage to log in, the functions do not work. Time: 29.10.25 21:46
Please let me know why this problem is occurring and provide me with your support email address.
Kind regards,
zquestz
Oct 29, 2025A: Sorry for the issue. The API is back up and functional now.
Share Visionati
Q: Are you going to bring this deal back to AppSumo for Black Friday 2025 or anytime after?
Hi Josh, I'm wondering if you and your team will be bringing this deal back for Black Friday. I found out about Visionati in the last days of your previous promotion here in June, and there was no countdown timer before the deal ended. I've been waiting for you to bring this back, and I hope you will do so for Black Friday this year! I believe there are a lot of other Sumolings amped if you...
zquestz
Oct 28, 2025A: We do not intend on doing another AppSumo promotion.
Video features are still in beta, but do work well for a number of our users. =)
Share Visionati
Q: Credits
Hello,
This looks promising. How are credits allotted? I.e. how many credits are used for each function?
Thanks.
zquestz
May 20, 2025A: The number of credits is adjusted based on costs from the upstream services. Right now it is 1 credit per description, per service.
Tags and other features are substantially cheaper, at about .1 credits per feature, we then round up for the total number of credits used.
Share Visionati
Q: Capability level
Our customers upload documents like payslips and ID cards to apply for a loan. I am looking for a tool to extract text from those documents and fill the forms automatically. Does this app have the capability of extracting exact data from a file? Does the file need to be uploaded manually, or can it be done automatically by an API or anything similar?
zquestz
May 23, 2025A: It can extract text from graphic files like png, jpg, and webp. There is a batch API available to integrate against.
Share Visionati