We quickly moved from another really good social platform to Vistasocial. Thankfully it didn't take too much time to get things set up. The interface is really nice and there are a number of customizations (i.e. making the entries on the calendar appear smaller) that work well for our use case.

There have been two times when we had a server error. This fixed itself in just a few minutes, so there was no need for a support request to be submitted. It did make me worry a bit about the growth because of AppSumo, which had been appeased previously by the top tier reviews on a variety of sites that Vistasocial had accrued over the last couple of years.

What really hurts, though, is that they decided to create a custom AppSumo plan instead of keeping the Pro and Pro+ correlations in tact. This concerns me because other companies who have done similar things have used the "custom plan" as a scapegoat to keep new features from their LTD users. Worse is that some "new features" are masked that way when they are sometimes current features with major enhancements.

I am not a needy client. I understand the pains of growing a business. However, it would make a lot of sense for this team to look at their strategy and consider a move back to the alignments to Pro and Pro+.

Thank you for your consideration.