I've come to rely on this software since purchase and so was shocked when I was suddenly lost access. Reggie was able to make it right and we had a pleasant back-and-forth in the end. Despite the interaction with Vista Social getting off to a rocky start, I was encouraged by them wanting to make this right. I haven't had a chance to try out a lot of other social media schedulers and tools, but this one seems to check off all of the necessary boxes and is a great value.