Vista Social

Product details
kevin7685

Verified purchaser

Deals bought: 21Member since: Apr 2023
3 stars
3 stars
Jan 25, 2026

Tier 3: Now nearly identical to Tier 2 due to retroactive caps

I purchased the Tier 3 plan specifically for the 'Unlimited' posting capability on 50 accounts(2023). VistaSocial has since retroactively applied a 'Fair Use' limit of 3,100 posts per month total (100 posts per day limit for tier 3 instead of unlimited). (so we can't post to more than 31 accounts on a possibility of 50 accounts offered in tier 3.)

​This effectively kills the "unlimited" value of Tier 3, making it nearly identical to lower tier 2 (2500 posts limit per month)

Why is VistaSocial changing the terms of a deal that was already finalized? ☹️ I heard it's from abusing users and appsumo accepted the changes of terms. (Can you confirm?)

I understand the need for a Fair Use Policy to prevent actual system abuse. However, there is a fundamental lack of logic in applying nearly the same limit to Tier 3 users as Tier 1 or 2. As a Tier 3 supporter, I’m not asking for infinite resources or uploading hundreds of videos a day. I am simply asking for a limit that reflects the premium I paid. I expressed this to Matthew, but the response was dismissive. I’m open to a fair limit, but the current cap punishes legitimate power users instead of just stopping abusers.

​Vista Social was easily my best AppSumo purchase.. the one "gem" that made up for all the other LTDs lost. Unfortunately, that’s no longer the case for Tier 3 users if they don't reconsider.

​The Support Response after reaching out: They tried to upsell me or even offered a refund and the closing of my account. It feels like early supporters are being squeezed out to force us into monthly subscriptions. ☹️☹️☹️

​It’s disappointing because it's a tool I use to love.

I would have accepted and been happy if they had, for exemple, fixed tier 3 limit to 300 posts per day instead of the unlimited posts feature I bought. I'm still open to be very happy but Matthew A from Vista Social already refused to make this "fair" to good tier 3 users.

Waiting for a (positive) update on this. ✌️🤞

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