Q: video recording
which appsumo plan allows for recording? is thier any cap on recording length?
Samdudu
Nov 26, 2024A: As the deal description states, the recording feature is available on tiers 4 to 7. We don't cap the recording length.
Lower_My_CostPLUS
Verified purchaser
I am on Plan 5, what is the recording resolution for this tier? It seem I am maxing out at 720HD
Please check the welcome email you were sent. "The default camera resolution is set at 720p. You can adjust it to 320p or 1080p, based on your internet bandwidth. For guidance, watch this step-by-step video:" https://youtu.be/E1MjUa_5eSg
Lower_My_CostPLUSVerified purchaser
Thanks for the quick reply, I am aware of the default setting, I attempted to switch to 1080p and it would not change.
You're welcome! This isn't a support forum. Please create a ticket, and our team will assist you. If you're on a Mac, could you check permissions? If you are using a VPN, disable the VPN. If you are using an external camera, check the settings. The system is working perfectly on our end, so please reach out via a support ticket for further help.