atte

Verified purchaser

Deals bought: 170Member since: Nov 2019
2 stars
2 stars
May 18, 2021

Kind of good, kind of "there and there"

Ok, so I got my Tier 5 license and I've done my digging.

At first when I tried the recording aspect of this tool... it was great! Intuitive and all.
Even the video quality seemed a lot better than I had expected. And the unlimited storage was just something I had never imagined would enter AppSumo.

But...

Did I get this tool to host videos?

Or film them?

No. Certainly not.

I got it to make sales.

Here I feel Vmaker isn't really a good match for me and I am most likely going to give up my Tier 5.

Why?

Because as I was meant to use the tool in the early stages of the buyer's journey, I'd need a lot more control over the branding in the video share pages.

So what are my issues with the branding?

First of all...

Yes, you can change your logo in the video share page, but when a lead/prospect clicks MY LOGO, it takes them to the Vmaker site. This is a really big issue for me.

If someone is interested enough to click my logo, they want to know more about what do I have to offer. Not be directed to the login/pricing page of a tool that had nothing to do with my brand, video, or any messaging they may have just read from my email.

This makes your leads tune out...
go back to their daily routines...
and you'll never hear about them again.

A missed sale. Possibly.

Ofc. I am being a bit over dramatical with this but that's actually the reality.

We all know that people (especially the busy decision makers) have an attention span of an gold fish.

So keeping the video share page 100% on brand and 100% with your picked links is how the page should be... but it is not.

Other than that... the Vmaker does what it promises

This is why I'd love to love this tool. I really would... but things like this make it super hard.

The unlimited video storage sure is nice, but I can get that from YouTube as well. And with it I get all of the other features as well... the embeddable videos, 100% on brand video watch pages, etc. All you need is a tool that removes the YouTube branding from the video. And ofc. that's a bit more work, but nowadays everything can be automated if you just spend a bit of time on it.

Also, you can't embed the Vmaker videos to your emails. At least not for now.

SUMMARY:
The branding issue and your options to customize your video share pages are limited. For me they are absolutely the biggest problem with Vmaker.

I completely understand that Vmaker want's to get more users via Sumolings who use the tool, and in time... someone clicks YOUR logo, which takes them to the Vmaker site and tries gives the tool a spin.

But imo. that come's at the expense of those Sumolings who use the tool. Which is a great cost if you are trying to open new sales discussions with the tool.

So, for that reason... I am likely to refund my Tier 5 license, or at least drop the license to Tier 1.

Anyway, I hope the tool has a great run and everyone finds a use case for their Vmaker.

PS. I am glad to update the review if I've misunderstood anything.

Founder Team
Lakshmanan_Raman

Lakshmanan_Raman

May 9, 2024

Hi atte

Thanks for checking out the tool and bringing this to our notice. We acknowledge this is an issue and we want to sort this out ASAP.

To give you the backstory, the custom branding option was not initially a part of the AppSumo plan and based on the requests from the AppSumo community we added the same.

The feature was given priority and released a couple of weeks back, so there is still a lot more work to be done.

I am checking with my team as we discuss here to sort this out immediately. I will make sure you get notified once the changes are made live.

Please do feel free to share any other enhancements you find would make the tool better. We are all ears for the same.

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