Voiceform

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    Give your customers a voice using custom audio surveys with built-in analytics

    If you’ve ever posted a poll to your Instagram stories, you’d know that getting your audience’s opinion can be tough. (“So only four of you think my dog looks cute in this hat, huh?”)

    You don’t have time to talk to all your customers, and you can’t really get to know them through impersonal written surveys and emails.

    To get unfiltered feedback, you need a way to build trust with your customers and make them feel heard.

    Say hello to Voiceform.

    TL;DR

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    Design and share custom audio surveys that are perfect for your brand and customers
    Alternative to: Typeform, Commerce.ai, and Phonic.ai
    Collect meaningful and emotional insights with higher response rates
    Best for: Marketers and customer experience teams looking to improve survey response rates with more meaningful feedback

    Overview

    Voiceform gives you meaningful insights into your business using audio surveys that customers can answer with their voice—literally.

    With Voiceform, you can create beautifully designed audio surveys that your customers actually want to answer.

    Start from scratch if you’re feeling inspired, or tailor one of the platform’s templates to your needs.

    You can even personalize the experience for your customers with custom welcome screens, prompts and questions that reflect your brand’s style and language.

    Publishing is easy from there. Just grab a link to share directly with your audience, or embed the form on your webpage to get more leads and boost conversion rates.

    Voiceform dashboard

    Create beautifully-designed surveys from scratch, or get started with a template on Voiceform’s dashboard.

    By recording audio questions, you can skip the impersonal email newsletters and talk directly to your audience.

    Since every customer is different, Voiceform gives you a variety of survey formats, including multiple choice, custom field questions, dropdown menus, and rating scales

    Surveying customers in another language? You can preset your Voiceform in up to 13 supported languages to get an accurate transcription.

    Put the cherry on top of your customer care with custom images, fonts, and colors to represent your brand.

    Survey format options

    Voiceform offers a variety of survey formats, like multiple choice, yes/no questions, and rating scales.

    Best of all, Voiceform is easy to use. Your customers can share their thoughts without making an account or downloading any special software—just click, record, and share.

    And because not everyone is comfortable on the mic, they can also type out responses traditionally.

    In just a few clicks, your customers will feel heard. With such a simple process, you’ll get more detailed responses and boost mobile responsiveness.

    Voiceform user view

    Voiceform makes it a breeze for customers to share their thoughts–just click, record, and share!

    When the feedback starts flowing in, Voiceform organizes survey responses in one place for you to view, analyze and export.

    You’ll be able to access valuable insights into your customer’s needs, with built-in sentiment analysis and customer data for each recording.

    Save time listening to individual recordings with Voiceform’s real-time transcription, and search through your feedback for commonly used keywords.

    Plus, you can keep your team in the loop by downloading and exporting your feedback!

    Customer feedback dashboard

    View, analyze, and export all customer survey responses in one place.

    Your customers’ valuable feedback shouldn’t feel like it’s going into a dusty old suggestion box. ("There’s a nickel, a wad of gum, and a dead fly in here…”)

    With Voiceform, you can skip the boring, impersonal surveys to get the real scoop on your customer experience.

    Add a human touch to your customer research and improve your business with the right feedback.

    Get lifetime access to Voiceform today!

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