Thanks for sharing your honest feedback — I’m sorry your first experience felt discouraging. Let me clear up the credit math so it makes more sense:

With the Minimax model, the first time you clone a voice costs 100,000 credits. This is a one-time setup fee because Minimax is our most advanced model.

After that initial clone, Text-to-Speech usage is charged by characters, not minutes: about 1–4 credits per character depending on the model. For example, ~1,000 characters ≈ 1 minute of audio.

That’s why your 120,000 credits quickly dropped to around 18,644 after cloning once and then generating a small test.

The good news is: now that your voice is cloned, reusing it is much cheaper, and you won’t see that kind of large one-time deduction again.

I apologize for the delay in support getting back to you, and I hope this explanation helps turn your first impression around. We’d love for you to give VoiSpark another try — your credits will go much further from here.