nycentQ: Hello All, I have a few questions.
Thank you in advance
Does Voizee allow inbound and outbound calling with Twilio integration.
Are we able to have Virtual assistance setup to manage my accounts?
Is the white label feature available in Voizee? Can I have clients under my account?
What are the differences with the License Tier's.
How can I reach someone for more details.
Eugene_Voizee
May 14, 2024A: Hi Sumo-ling,
Thank you for your questions! Below are the answers:
Inbound and Outbound Calling with Twilio Integration:
Yes, Voizee allows both inbound and outbound calling through Twilio integration. You can configure call flows, set up rules, and manage your phone communications effectively. It's worth noting that outbound calling is facilitated based on the Twilio SIP domain through any SIP device or softphone.
Virtual Assistance for Account Management:
While Voizee provides powerful features for call management, it doesn't inherently offer a virtual assistant service. However, you can set up various call flows and rules to automate certain aspects of call handling.
White Label Feature:
Yes, Voizee offers a white-label feature. This allows you to brand the platform with your own logo and information, providing a seamless experience for your clients.
Having Clients Under Your Account:
Yes, you can have multiple clients under your Voizee account, thanks to its sub-account functionality. Each sub-account can have its own settings.
Differences with License Tiers:
Voizee offers different license tiers with varying features and capabilities. The tiers include different levels of website, team members, and additional functionalities. The higher the tier, the more resources and features are available.
Contacting for More Details:
For detailed inquiries or specific information about your needs, you can reach out to our support team at [email protected].
Verified purchaser
Thanks for the follow up.
When I mentioned virtual assistant related to having team member access the platform to receive and take calls.
We can make and receive calls from the app correct?
Where can I find the break down of offerings in the tier level.
Is there any monthly cost besides my twilio setup?
Hi nycent,
In the middle of the next year (or sooner), Voizee will introduce a softphone feature that allows direct calls without a callback widget. With the current AppSumo deal, integrating with Twilio is necessary, but you won't incur monthly fees from Voizee. Check out our pricing breakdown here, which will help you to align with the AppSumo tiers: https://voizee.com/scalable-pricing/