Q: I checked all the reviews and videos, so far this looks like something we would love to use, however, the ...
only thing stopping me from buying 5 codes is the lack of white-labeling options. When a client gets the feedback email, it's all Volley branding, email, etc.
We want to keep our brand consistent throughout the process, so I am wondering if white-labeling will be part of this deal any time soon and if so, which parts will be white-labeled (emails, extension, etc.)?
Alex_Volley
May 14, 2024A: Hi Kay,
so glad to hear you are considering Volley for your workflow! We've received a lot of requests for a white label option and it's at the top of our list for features we plan to explore next (On top of a few other things we've committed to as part of the AS launch).
I envision the first version as an embeddable line of code you can add to your website. From there, anyone with a special link will be able to visit any page with the code and instantly begin adding feedback. The widget will be branded with your company information.
Love the idea of branded emails as well. This is absolutely something we will also consider. We will be posting updates to the white label UX on our roadmap as we think through the design. As always, we're 100% open to feedback from the community so please feel free to email me directly at alex@meetvolley.com with additional thoughts, comments, or needs as we continue to explore this option.
Thanks for all the feedback so far and have a wonderful Monday!!!
Verified purchaser
Thanks for all that info! Any estimate to when Whitelabel might be available? I want to buy but I want to be sure first.
Hi Kay
No exact date yet. But we're already starting work on the interaction immediately. We already have some mocks started. Here's a video explaining how we envision it working. Would love to hear your thoughts or feedback.
https://www.loom.com/share/9038b6849dec4048817018061beb7a4c