I genuinely wanted to like this platform. As someone who supports emerging tech entrepreneurs, I purchased the Tier 5 license for this product but left it untouched for two years. A few months ago, I decided to use it to set up a Community for a new coaching program. Unfortunately, it turned out to be a major letdown.

Setting up the platform was a frustrating experience, overly complicated and confusing. I ended up spending far more time and money trying to partially set it up than I did on the Tier 5 license itself. Even if you only want to create a community, the platform forces you to build a website portal, adding unnecessary work and complexity. Testing the platform was equally confusing. I also tried the courses feature, and it was just as frustrating.

After weeks of wasted effort, mounting frustration, and countless back-and-forth interactions with customer support, I decided to switch to Skool. In just two days, I had my community and courses fully set up.

I regret not testing the platform during the refund period. It’s disappointing to see that even after three years, this platform still isn’t ready for mainstream use.