Love the concept. I bought 2 codes, though the number of completes per month seems a bit low, esp. if you are managing research for clients. Any suggestions on this?

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Love the concept. I bought 2 codes, though the number of completes per month seems a bit low, esp. if you are managing research for clients.  Any suggestions on this?

Tom_Voxpopme · Answer

Thanks UXINSIGHT.\u000a\u000aI\u0027d say the best way to get the maximum number of videos in your plan is to ask multiple video questions in your survey. 1 completed survey counts as 1 complete in your plan, whether you have 1, 2 or even 3 video questions for each person to answer in that survey. \u000a\u000aSo if you have 3 video questions in a survey going to 20 people, you could collect 60 video responses (3 per person) for 20 completes in your plan. Hopefully that helps you get more videos in your plan and helps service more of your clients.

Tom_Voxpopme · Answer

Hey Tara, \u000a\u000aThanks for following up too. So the max number of video questions per survey is 3 when starting from scratch for both of our AppSumo plans. However, you will notice there are some of our pre\u002Dtemplated surveys have 4 video questions by default. As these are the recommended survey setups, we do allow you to run those as they are.\u000a\u000aAnd yes, at the time of writing, the max recording time is 60 seconds. We\u0027ve tested a lot over the years, and this is a great length for getting rich insights from consumers.

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