TimMan79TimMan79
TimMan79
Oct 10, 2022

Q: So far Voxpopme is pretty cool.

I do have a few questions....

1) What do you mean by 'Target Audience"? I chose United States because I live here but most of my respondents would live in South America. Does that mean they cannot record their responses if they are from there?

2) I have a message "Awaiting Approval"...who does the approval and what is the process? It seems to take about 10-15 minutes to finish...

3) Very Important - Can we add our logo and customize the text on the Responses Page so we can make everything match up with out project? (The default text would never make sense to respondents for my use case)

Thanks!

Tim Martin

Founder Team
Tom_Voxpopme

Tom_Voxpopme

May 14, 2024

A: Hey Tim,

Thanks for reaching out.

1. When using your own audience, selecting a target audience lets us know where your videos are most likely to be coming from which helps boost transcription accuracy. Please note, AppSumo deals currently offer English-only transcription so that’s worth bearing in mind for your study.

2. Can you please confirm whether it’s an individual video or a project that you’re waiting for approval on?

3. Custom branding is on its way and should be available in the next week (approx), so you will be able to add your own logo and colour scheme to your surveys soon. Custom thank you messages are on our list too, although timing of this is TBC. For now, you could fill in the redirect options to send users to a completely custom thank you page of your own (typically a landing page).

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Thanks Tom.....I upgraded to Tier 2 yesterday but nothing is updating in the portal as far as video surveys allowed etc. Is there a trick or can someone assist?

Thanks!