Watermarkup

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web506web506
web506
Dec 22, 2025

Q: No Way to Claim AppSumo Code

I created an account to use the application, unfortunately now that I purchased the app it won't allow me to put the code anywhere, in fact there is not even a "MyAccount" page type of thing. How is that possible? how is this managed? and how would I check what I am entitled with?

Founder Team
Jerry_Watermarkup

Jerry_Watermarkup

Dec 23, 2025

A: Hi,

Thank you for contacting us and thank you for your purchase.

For a long time, we only sell lifetime licenses on our website and AppSumo. And we don't have any monthly subscription plans. For a long time, most user profile actions involve changing passwords, which are available on our login or registration pages. That is the reason why we decided to not create a profile page.

But now that Watermarkup is evolving into a bigger image editing and design platform, we see a must to have a "user account" or "user profile" page. It is not difficult for us to create that kind of page. And you can find it at the end of next month, January, when we release our January update.

You can check your account status by logging in and using our Pro apps. Free users can't access Pro tools and will see a notice to upgrade their account. Or, you can go to our watermark app, if you are a Pro user, there will be a label to show you that you are a Pro user.

AppSumo Codes are designed for new accounts on our website only. Users can navigate to their product purchase dashboard and find their codes and instructions to redeem them on our website.

If you already created a free account, you can give us your registered email and AppSumo code. We can add the code to your account and activate your Pro account. This can be done within 1 or 2 minutes.

We also sent a message to your email about this issue.

Thank you for using Watermarkup.

Regards,

Jerry and Team Watermarkup

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