WebAbility.io Questions

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Q: Visibility of the widget

Hello, I purchased a 5 code plan and am implementing the widget on my clients' Wordpress sites. I am having a problem: the widget sometimes disappears. Are you making any updates or changes that could justify this problem?

109276110296489593157Jun 21, 2025
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Founder Team
SupportWebability

SupportWebability

Jun 21, 2025

A: can you send us an email with site name and the issue you are facing at support@webability.io we can definitely take a look at the issue

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Q: Can we add more codes?

Hello,
Can we purchase two, plan-5 licenses so we can have 20 sites?

Dlee254PLUSJun 18, 2025
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Founder Team
SupportWebability

SupportWebability

Jun 20, 2025

A: Yes you can, just send us email at support@webability.io.

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Q: Align Accessibility Menu Font with Brand, Verify Client Wide Use

Can we change the font in the Accessibility menu so it matches our brand if White-Label on the highest tier?, and confirm we can roll this out on our clients’ sites as well, I have seen apps that cap installs to a few domains and ban you once they figure out you are using them for client projects instead of your own site?

DabellaPLUSJun 17, 2025
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Founder Team
SupportWebability

SupportWebability

Jun 18, 2025

A: Thanks for reaching out!

Yes, on our highest-tier Agency/White-Label plan, you can customize the font in the Accessibility menu to match your brand. This includes aligning with your preferred typography to ensure a fully cohesive look across your sites.

We also fully support client-wide rollouts. You are welcome to use the widget across multiple client sites-we don't restrict usage or penalize you for deploying it in client environments. In fact, our system is built with agencies and resellers in mind, so feel free to scale as needed.

If you're looking to manage more than 10 domains or need help setting up white-label branding, just let us know and we can assist you.

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Q: Complete translation of all texts in the module that the website visitor sees ?

Hello, I saw that you have the option to display the tool in multiple languages. It actually works quite well. There are just two points I noticed. At the bottom of the tool's button, there are the two links "Accessibility Statement" and "Report a Problem." These two links, regardless of which language you select, are always in English. So it would be good if you could hide them or, better yet, display them in the corresponding language as well, not in English. My question is, can you change that? This is definitely decisive for us when making a purchase, as we need a flawless, linguistically clear, translated version.

XMC65620PLUSJun 15, 2025
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Founder Team
SupportWebability

SupportWebability

Jun 15, 2025

A: Thank you so much for pointing this out - we truly appreciate your attention to detail.

You're absolutely right. The "Accessibility Statement" and "Report a Problem" links were previously not adapting to the selected language, which could disrupt the user experience. We've now resolved this issue, and those links will display in the appropriate language based on your selection.

Please feel free to test it again. Your feedback helps us improve, and we're grateful for your input!

Best regards,
The WebAbility Team

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Q: an agency plan

Hello

I wanted to ask about the white label function and the possibility of an agency plan. I bought Plan 4 in May and many Appsumo users were already asking about the white label function and the possibility of an agency plan ....

Now I have seen that you have published more information about this at webability.io/lifetime! Could you possibly integrate the agency plan here on Appsumo and make it available as an additional level? I would then return another software and would buy the agency plan and the white label function immediately. I would then have over 900 euros at my disposal that I could not invest directly at the moment .... Please think about it and let me know your decision

Thank you very much

Translated with DeepL.com (free version)

a0c43a5079714b69ad4a453ee7f500a9PLUSJun 14, 2025
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Founder Team
SupportWebability

SupportWebability

Jun 18, 2025

A: Thank you for your continued support and for sharing your interest!

At the moment, we don't have plans to bring the Agency Plan option to AppSumo, as the Agency Dashboard is still under development. We're currently offering it only to a limited number of users directly through our website while we finalize and refine the experience and needs of agencies.

That said, we truly appreciate your enthusiasm and the generous budget you've set aside. If you'd like early access or want to be added to the shortlist for when more agency seats open up, feel free to email us at support@webability.io or check out webability.io/lifetime for the current offering.

We'll keep your interest in mind and update you if anything changes regarding AppSumo availability.

Thanks again for your feedback!

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