A: You’re right — WebAbility.io is not yet listed on the Shopify App Store. We’re actively working on launching there soon.
In the meantime, you can still integrate WebAbility.io with your Shopify store by adding our script tag manually. This lets you start using the platform right away without waiting for the official app release.
We also support WordPress and WooCommerce integrations directly. Check this out https://www.webability.io/installation/how-to-install-webability-on-a-shopify-website
A: Yes — WebAbility.io supports WooCommerce as well. Since WooCommerce runs on WordPress, our integration works seamlessly for both regular WordPress websites and WooCommerce stores.
So apart from standard WordPress sites, you can definitely use WebAbility.io on your WooCommerce
A: We do have options for larger setups. If 10 websites feels limiting, please reach out to us at support@webability.io with a bit more detail about your needs. Our team can walk you through available agency and high-volume plans that better fit companies managing multiple brands.
When logged in to the dashboard there doesn't appear to be information on how to contact support. When visiting the implementation guide, I can see a support email address at the bottom of the page. How long should I expect it to take to receive a reply?
A: For support inquiries, you can reach us via email at support@webability.io. Additionally, you can leave a message through the chat feature on our website at webability.io, and our team will get back to you as soon as possible. Typically, you can expect a response within 24-48 hours during business days.
As it's now been over 48 hours since I first messaged the email, I'd appreciate it if someone can double check the support email or let me know a new timescale, please.
Q: WebAbility.io in Shopify Store
I seem cannot find any WebAbility.io in Shopify Store at https://apps.shopify.com/
Does WebAbility.io really support Shopify, and also WooCommerce apart from WordPress site ?
SupportWebability
Edited Aug 18, 2025A: You’re right — WebAbility.io is not yet listed on the Shopify App Store. We’re actively working on launching there soon.
In the meantime, you can still integrate WebAbility.io with your Shopify store by adding our script tag manually. This lets you start using the platform right away without waiting for the official app release.
We also support WordPress and WooCommerce integrations directly.
Check this out
https://www.webability.io/installation/how-to-install-webability-on-a-shopify-website
Share WebAbility.io
Q: Does it support WooCommerce ?
Can WebAbility.io support WooCommerce apart from WordPress site ?
SupportWebability
Aug 18, 2025A: Yes — WebAbility.io supports WooCommerce as well. Since WooCommerce runs on WordPress, our integration works seamlessly for both regular WordPress websites and WooCommerce stores.
So apart from standard WordPress sites, you can definitely use WebAbility.io on your WooCommerce
Share WebAbility.io
Q: agency
do you offer any agency plans as 10 websites is very small and im not even an agency. I have lots of brands under my company
SupportWebability
Aug 18, 2025A: We do have options for larger setups. If 10 websites feels limiting, please reach out to us at support@webability.io with a bit more detail about your needs. Our team can walk you through available agency and high-volume plans that better fit companies managing multiple brands.
Share WebAbility.io
Q: White Label?
Does any of the TIERS offer the ability to offer "white labsel" or Ven branding removal options?
SupportWebability
Aug 4, 2025A: All of them have that option
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I emailed in and have not heard back.
Q: How to get support
When logged in to the dashboard there doesn't appear to be information on how to contact support. When visiting the implementation guide, I can see a support email address at the bottom of the page. How long should I expect it to take to receive a reply?
SupportWebability
Jul 30, 2025A: For support inquiries, you can reach us via email at support@webability.io. Additionally, you can leave a message through the chat feature on our website at webability.io, and our team will get back to you as soon as possible.
Typically, you can expect a response within 24-48 hours during business days.
Share WebAbility.io
Verified purchaser
As it's now been over 48 hours since I first messaged the email, I'd appreciate it if someone can double check the support email or let me know a new timescale, please.
Sorry about the late reply , we are scaling our team to handle more support tickets
Verified purchaser
Thank you for the repsonses to the support message and the details you're giving to help out, it's appreciated!