A: Hi ,

Thank you for letting us know—I’m really sorry you ran into that issue with the screen reader voice. You did not do anything wrong.

Could you please email us at support@webability.io
with a bit more information—such as your website URL and where exactly you noticed the issue? This will help us test the widget directly on your site and identify what needs to be fixed.

We are continuously improving the screen reader experience, and your feedback is extremely valuable. We’ll make sure an updated fix gets shipped as quickly as possible. As a small thank-you for your patience and for helping us improve, we would be glad to send you a little something from our side.

Best regards,
Sid
Founder, WebAbility.io