AblandAbland
Abland
Dec 18, 2022

Q: I stacked 3 codes for this deal and am very concerned this was fraudulent.

When I log in to the website and check this page: https://moremango.com/account/ it says "You have not made any subscription purchases."

When I try my license key in the plugin it says "Invalid".

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Hey there Abland, this is Guillaume from AppSumo!

I see you are having an issue onboarding, Mango. If this is still happening, please kindly reach out to support@moremango.com and they’ll help take care of it for you 🙂

Hi, Guillaume,

Thanks for the follow up. My concern was for the product itself. I did reach out to support@moremango.com and the email bounced back saying the address didn't exist. I also checked my active installs and the license was deactivated on them.

Has the Mango author bailed on this product?

Hi @Abland! Thanks for the reply.

If your issue has not been resolved yet, please reach out to support@appsumo.com and we can assist you!

UPDATE: both AppSumo support and Oliver at Mango followed up. The issue is resolved and my license key works once again, though I do not know the reason it failed in the first place.

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