dalton_araujodalton_araujo
dalton_araujo
Jun 18, 2026

Q: email address or chat channel available for support.

Hello,

I recently purchased a Webinar.gg license and would like to know if there is an email address or chat channel available for support.

I am having a few issues and would appreciate your assistance:

First, I am not able to invite another participant to join me as a co-presenter for a joint presentation on screen.

Second, the webinars I have hosted are not being recorded, even though I expected the recordings to be available after the session.

Also, I would like to confirm whether test webinars count toward the monthly usage limit.

Could you please help me understand how to solve these issues?

Thank you in advance.

Best regards,
Dalton

Founder Team
Sameer_Webinar

Sameer_Webinar

Jun 18, 2026

A: Please email me: [email protected]

I will get a personal demo scheduled for you

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Founder

Verified purchaser

Here is a video walkthrough to help you:
https://youtu.be/wxweCr5_8Fs