Q: Hi there, I purchased this deal at the time it was available and used Webinar Ninja several times and had many issues with it.
Primarily, the platform freezes and you cannot reboot the webinar - you lose everything and nobody can log back in! I lost a whole bunch of potential customers who were on my webinar and I was very unhappy.
When I emailed with their support about this they said they would be updating things and it shouldn't happen again - NOW I find out they have updated the entire platform and if you have this AppSumo deal you DO NOT get access to it.
So we are stuck with "lifetime access" to a buggy platform that is not being updated.
AppSumo - can you please respond to this and ask this organization why they would charge us for this and not give us access to the updates? This makes me not want to purchase another deal here again for fear of not getting what I paid for. Essentially I paid to lose money in this case - because I lost webinars (more than one) and now I can't use any updated version so I'm not able to use the platform I paid for.
I was one of the lucky ones to grab this fantastic deal a year ago, and I've been waiting for their new updates and am super happy with such amazing updates, buuuuut with the roll out of the new version, they are now limiting Sumo-lings to certain features. Previously, all features were available. Is there anything AppSumo can do to help us out? I know this is a VERY old post but thought I'd add my comments here... Thanks!
Yes, We had to wait a year to get that old buggy platform out, now the new build is out and awesome -but they took away key features Not fair and Not Cool!!!
Q: They are not honouring this deal - totally shady.
I'm confident appsumo won't allow a company to make written commitments then ignore them a year later. As you can see above all updates are included in this deal. When they did an upgrade to their system they stripped out two of the 4 types of webinars (hybrid and recurring) and want to charge for them despite them being included in this deal. I can't imagine anyone signing up with a company that acts this way. (Read below where Omar confirms hybrid are included, in fact all features are included the only difference is the appsumo deal is limited to 100 live seats. Appsumo please fix this as soon as possible as lifetime deals have to be honoured by those that use your service or they damage your relationship with your sumolings. Thanks!
Join the " Appsumo Deal Fans" FB group to discuss how to get Webinarninja to honour the deal (Appsumo will need to help). Search the group under the name above. (We will also discuss awesome Appsumo deals and how they work together).
Hey all! Omar, co-founder of WebinarNinja here! As you I communicated via email to all members on September 21, we will give all AppSumo users access to all 4 webinar types in 5.0.
Our developers worked on this for you and as I emailed you all a few weeks ago, you now have access to all 4 webinar types in 5.0.
We always want to serve our AppSumo customers and were happy to give your latest...
Q: What happened to this "lifetime" deal?
It seems, they moved to webinarninja.com (previously: webinarninja.co, w/o the 'm') and don't accept previous credentials.
Share Lifetime Access to Webinar Ninja!
Verified purchaser
I got cut off too. I emailed support. I'll let you know what I find out.
Q: Please bring this deal back!
Share Lifetime Access to Webinar Ninja!
Q: Hi there, I purchased this deal at the time it was available and used Webinar Ninja several times and had many issues with it.
Primarily, the platform freezes and you cannot reboot the webinar - you lose everything and nobody can log back in! I lost a whole bunch of potential customers who were on my webinar and I was very unhappy.
When I emailed with their support about this they said they would be updating things and it shouldn't happen again - NOW I find out they have updated the entire platform and if you have this AppSumo deal you DO NOT get access to it.
So we are stuck with "lifetime access" to a buggy platform that is not being updated.
AppSumo - can you please respond to this and ask this organization why they would charge us for this and not give us access to the updates? This makes me not want to purchase another deal here again for fear of not getting what I paid for. Essentially I paid to lose money in this case - because I lost webinars (more than one) and now I can't use any updated version so I'm not able to use the platform I paid for.
Share Lifetime Access to Webinar Ninja!
Q: Hey Team!
I was one of the lucky ones to grab this fantastic deal a year ago, and I've been waiting for their new updates and am super happy with such amazing updates, buuuuut with the roll out of the new version, they are now limiting Sumo-lings to certain features. Previously, all features were available. Is there anything AppSumo can do to help us out? I know this is a VERY old post but thought I'd add my comments here... Thanks!
Share Lifetime Access to Webinar Ninja!
Same with me. I have also posted above about this issue.
Verified purchaser
Yes, We had to wait a year to get that old buggy platform out, now the new build is out and awesome -but they took away key features Not fair and Not Cool!!!
Q: They are not honouring this deal - totally shady.
I'm confident appsumo won't allow a company to make written commitments then ignore them a year later. As you can see above all updates are included in this deal. When they did an upgrade to their system they stripped out two of the 4 types of webinars (hybrid and recurring) and want to charge for them despite them being included in this deal. I can't imagine anyone signing up with a company that acts this way. (Read below where Omar confirms hybrid are included, in fact all features are included the only difference is the appsumo deal is limited to 100 live seats. Appsumo please fix this as soon as possible as lifetime deals have to be honoured by those that use your service or they damage your relationship with your sumolings. Thanks!
Share Lifetime Access to Webinar Ninja!
Verified purchaser
Join the " Appsumo Deal Fans" FB group to discuss how to get Webinarninja to honour the deal (Appsumo will need to help). Search the group under the name above. (We will also discuss awesome Appsumo deals and how they work together).
Verified purchaser
So they used use sumo-lings to fund the development of v5, and then do this.
Verified purchaser
The comparable 5.0 deal is the "Plus" (they reorganized and renamed everything) with only 100 live attendees. They need to fix this.
Hey all! Omar, co-founder of WebinarNinja here! As you I communicated via email to all members on September 21, we will give all AppSumo users access to all 4 webinar types in 5.0.
Our developers worked on this for you and as I emailed you all a few weeks ago, you now have access to all 4 webinar types in 5.0.
We always want to serve our AppSumo customers and were happy to give your latest...