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Nathan_21DayBloggingChallenge

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Deals bought: 164Member since: Mar 2015
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Aug 10, 2016

Hung out to dry...

[originally posted as a comment to previous post, I apologize]

Let me start by saying Appsumo is one of my favorite sites of all time. I buy most everything they promote and then promote it to my own audience.

I wrote about my love for on my blog a few months back and mentioned how they do things the right way from a marketing standpoint ->http://entreresource.com/appsumo-drives-insane-sales-id-pay-mailing-list/

NOW THE UGLY

WebinarNinja absolutely stinks.

Yesterday I had a webinar that was going to be 200 attendees solid. 200 may have been a bit conservative actually, but I upgraded my package so I could get that instead of the 100 this came with.

Someone from WebinarNinja told me that I could update from inside the program, so I did that morning, well in advance of the webinar. There was zero mention of lag time between sign up and implementation of the upgrade (why should there be?).

So yeah, no problem right?

Wrong!

At 8:01 I start getting PMs and emails asking why people couldn't access the webinar.

Sure some of the angry comments were a bit dramatic, but I felt really bad for the 100 people outside who cleared the time to watch this.

MOREOVER

The software is terrible from a recording standpoint when doing stage sharing and screen-sharing.

The screens are impossible to decipher and apparently you have to turn off other cameras entirely to get them out of the recording (I will accept that as a user error).
So yeah, even at $49/ this is a bad investment.

At free, this is a bad investment. It doesn't matter how cheap it is if it makes you look foolish in front of 100 people who trusted you with their time.

They also have no live support or any type of support I'd classify as prompt.

End of rant.

Still love Appsumo, but this Webinarninja company stinks as it is, needs serious improvement and I highly recommend you other 1499 people use caution before trusting them with a large webinar audience.

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